We ship worldwide from Vancouver, BC, Canada. As all DC pieces are lovingly hand-detailed, orders of more than 20 pieces can take up to three weeks to arrive, [depending on the quantity ordered, the item(s) ordered, and the buyer’s location]. DC is happy to provide an anticipated shipping date for all orders, and will do its best to ship as quickly as possible.
Standard shipping is used to send all orders, without tracking numbers [except within Canada]. If you would like a tracking number, let us know at the time of purchase, and we will adjust the cost of shipping accordingly. US orders typically take 5 – 10 business days to arrive, and Canadian orders take one week [on average] to arrive. International shipments vary, and can take up to three weeks [maximum] to arrive with standard shipping.
For orders within the Vancouver, Canada area, please e-mail sales[at]designandconquerjewellery.com to order and to set up a pick-up/delivery time. To ensure an accurate fit when ordering cuffs and rings, please include your wrist and/or finger circumference measurement[s] with your order. Please e-mail sales[at]designandconquerjewellery.com if you have any shipping or tracking questions. We're happy to help!
exchange and refund policies
Design + Conquer has a 30-day exchange policy and all sales are final, except on defective products. DC must be notified by email ahead of time before it will accept an exchange or return.
we love custom orders
We work regularly with musicians and private clients on custom orders. Please email firstname.lastname@example.org for custom enquiries and collaborations.
Wholesale enquiries are welcome. Email sales[at]designandconquerjewellery.com for more information.